RETURNS & EXCHANGES
All sales are final. If you have any questions please feel free to contact us through the Contact form.
ChichiBags.com orders will generally ship within 2 business days via Fedex ground. If your order is to be delayed due to office closure, issues of stock or otherwise – we will contact you via email. To cancel an order, please notify us through the Contact form the same business day as the order is placed.
All credit card transactions are secure and protected by SSL encryption software through PayPal.
WHAT INFORMATION DO WE COLLECT?
You may browse our website without giving us any personal information. However, if you do place an order through ChiChiBags.com we will need to collect the following:
• Account registration information including your name, telephone number, postal and email address
• Credit card and billing information (your credit card details SSL private through Authorize.net and we do not have them on file in our office)
• If you contact us, we may keep a record of that correspondence
WHAT DO WE DO WITH THE INFORMATION WE COLLECT?
We use this information to provide you with better service:
• Internal record keeping
• To make purchasing fast and easy
• To communicate with you regarding your chichibags.com account
• Add you to our email list
We will not share, transfer or disclose your personal information to third parties.